Getting Started
Pick your role, finish the first setup tasks, and get to the right SOP fast.
Start with the role you use every day
Hub = the brand or franchisor. Workspace = the individual location. If those labels still feel fuzzy, open the Glossary and The Switcher first.
This page is the fastest way to the right setup path. Pick your role, finish the first few tasks, then move into the matching guide.
Pick Your Path
Use this path if you run one location.
- Connect your social accounts.
- Confirm your location details and billing.
- Opt into your first playbook or publish your first post.
Start here: Workspace quickstart
Use this path if you support many locations.
- Create or confirm the workspace.
- Connect the location's accounts.
- Invite users and set their workspaces and permissions.
- Finish ad configuration, budgets, and launch readiness.
Start here: Hub quickstart
First-Day Checklist
Confirm the Basics
Make sure you can sign in, switch to the right Hub or workspace, and see the modules your team expects to use.
Finish One-Time Setup
Open Set up your account to connect accounts, check location details, and confirm your brand settings.
Move Into the Right Workflow
Once setup is done, go straight to the SOP for the task you need to complete next instead of browsing the whole docs site.
Related Articles
Full onboarding steps for a new location.
Connect Facebook, Instagram, LinkedIn, TikTok, and X.
Create, schedule, and publish social posts.
Getting Help
- Use the in-app help button when you are already in the feature.
- Email support@flamel.ai.
- Ask your Hub for the right escalation path if a launch is blocked.