Google Business
Manage Google Business Profile listings, posts, and Q&A across every location.
Hub vs Workspace
Hubs see network-wide profile health. Workspaces manage their own location's profile.
Google Business Profile is what shows up when a customer searches your brand on Google Maps or in the local pack. Flamel keeps every location's profile current (hours, photos, posts, and Q&A) from one place. Connect once, and each workspace maintains its own listing while the Hub watches consistency.
Connect Google Business
Open Google Business
Click Google Business in the sidebar, then Connect with Google.
Sign in with the Business Profile owner account
Pick the Google account that owns or manages your profiles.
Authorize Flamel
Grant permission to read and edit your profiles, then pick the account or location group to connect.
Map locations to workspaces (Hub admins)
For each location, pick the matching workspace. This routes profile management to the right workspace.
What you do depends on your role
You connect the Google Business account, map locations to workspaces, and watch coverage network-wide.
Connect the Google Business Profile
Start from Connected Accounts and sign in with the owner account.
Map Business Profile locations to workspaces
After connecting, use the mapping screen to pair each location with its workspace.
Audit profile completeness across the network
Open the Google Business Hub view to spot listings that have drifted out of date.
Push a Google Business post to every workspace
Use Broadcasts and select GBP as a destination.
You keep your own profile current and post updates customers see in search.
Update hours, address, or phone
Open Google Business, then Profile, and edit your business details.
Publish a "What's new" post
Go to Google Business, then Posts, then New Post.
Answer customer questions
Open Google Business, then Q&A, and reply publicly.
Refresh photos
Open Google Business, then Photos, and upload fresh imagery.
Reply to reviews
Handle review replies in Google Reviews.
What lives where
Google Business in Flamel is organized into a few surfaces. Use this as a quick reference for what each one manages.
| Surface | What you manage |
|---|---|
| Profile | Business name, category, hours, address, phone, website, attributes |
| Posts | Time-sensitive announcements that appear on your profile and in search |
| Photos | Logo, cover, interior, exterior, team (keep these fresh) |
| Q&A | Customer questions answered publicly; reflects in search results |
| Reviews | Handled in Google Reviews |
Why profile health matters
Google ranks complete, recently-updated profiles higher in local search. Profiles with current hours, a steady stream of posts and photos, and answered questions consistently outperform stale ones on both visibility and click-through. The Hub view surfaces locations that have drifted out of date so you can prompt them before rankings slip.