Connection Expired
A connection turned red and posting stopped. Repair it in place, reconnect it fast, and avoid the one mistake that breaks your other workspaces.
A social connection turns red when the platform can no longer trust the access Flamel was granted, usually after a password change, a security review, or a long stretch of inactivity. Posting pauses until you reconnect.
You will notice it as a red badge on the connection, a failed-post notification, or a dashboard alert.
Connection still green but a post failed?
If the Meta card is green and only posts to one specific Page fail, the connection has not expired. The Page was most likely never granted to Flamel at login. See A post failed: Page not connected.
Try The Repair First
Many lapsed Facebook Pages and Instagram accounts do not need a full reconnect. Flamel can repair them in place.
Open Connected Accounts In Your Hub
Go to studio.flamel.ai/accounts and open the Connected tab. Find the flagged account.
Click Fix Automatically
Flamel takes a fresh posting token from a connected admin who already manages that Page. The account stays connected, and nobody signs in again.
Check The Status
A repaired account returns to Connected. If it stays flagged, no connected admin holds access to that Page. Continue with the reconnect below.
Hub admins only
The Fix automatically button is on the hub's Connected Accounts page, and only hub admins can complete a repair. From a workspace, use the reconnect steps below.
Reconnect in Three Steps
Use these steps when the repair cannot fix the account, or when the whole platform login expired.
Open Connected Accounts
Go to studio.flamel.ai/accounts and find the connection with the red badge.
Click Renew Login
On the affected card (for Facebook and Instagram, the Meta card), click Renew Login and sign in with the same admin account you used originally.
Re-Select Everything and Approve
Re-authorize, then approve. Posts that failed while the connection was down retry automatically.
Select All Your Pages, Every Time
For Facebook and Instagram, the selection is global per login. If you reconnect and select fewer Pages than before, Facebook strips access to the rest, across all your workspaces. Always choose Opt in to all current and future so you never accidentally cut off another workspace.
What Happens To Your Scheduled Posts
Flamel protects the work in your calendar when you remove a connected account:
- Flamel pauses every future scheduled post for that platform and hides it in the calendar. It does not delete the post.
- Drafts stay exactly where they are.
- When you reconnect the same platform, Flamel restores each post that is still in the future and returns it to its original date and time.
- Flamel drops the posts whose scheduled time passed while the account was disconnected, so nothing publishes late.
Why Analytics Stopped Updating
Flamel refreshes analytics for each connected account every hour. When one account fails for about a day and has no successful update for more than a week, Flamel stops the hourly retries for that account. Your healthy platforms keep refreshing on time.
Flamel still tries the failing account once a day. After you reconnect, the first successful update restarts the hourly refresh by itself. You do not have to ask for it.
Need The Full Meta Walkthrough?
Reconnecting Facebook and Instagram uses the exact same Meta screens as connecting for the first time, with a screenshot for every step. See Connect Meta (Facebook and Instagram).
Related Articles
The complete step-by-step Meta flow, including the Renew Login and Edit previous settings screens.
The connection looks green but one Page's posts fail. Repair the Page, or reconnect and select it.
Connect or reconnect Facebook, Instagram, LinkedIn, TikTok, and X.