flamel
DOCS

File size and format limits

Upload limits per file type, per-platform requirements at publish time, and how to compress files that exceed limits.

File upload failures are almost always caused by one of three things: a format Flamel does not accept, a file that exceeds Flamel's upload limit, or a file that passes Flamel's limit but exceeds the destination platform's limit at publish time.

Flamel upload limits

TypeAccepted formatsMax size
ImagesJPG, PNG, WebP, GIF30 MB
VideosMP4, MOV4 GB

Platform limits at publish time

Flamel warns you when a file exceeds a platform's limit before it attempts to publish.

PlatformImageVideo
Instagram feedWithin Flamel's image limit60 min
Instagram Reelsn/a90 sec
Stories (Facebook or Instagram)Within Flamel's image limit60 sec each
FacebookWithin Flamel's image limit240 min
LinkedInWithin Flamel's image limit10 min
TikTokn/a10 min, max 287.6 MB (mobile) or 500 MB (web)
X (Twitter)Within Flamel's image limit2 min 20 sec standard, 60 min Premium

Troubleshoot a failed upload

SymptomWhat to try
Unsupported format errorConvert to JPG, PNG, or MP4 using a desktop tool
File too largeCompress or resize before uploading
Progress bar stuckRefresh, then try uploading a smaller batch (5 to 10 files)
Colors look wrong or distortedSave as a standard RGB color profile, not CMYK

Compress images

Most photo editors let you adjust JPG quality — setting it to 80% typically reduces file size by 70%+ with no visible quality loss.

Free tools:

  • ImageOptim (Mac desktop)
  • Squoosh (web, squoosh.app)
  • Sharp (command line)

Compress video

Handbrake (free desktop) or FFmpeg (command line) can dramatically reduce video file size. H.264 encoding at an 8 Mbps target bitrate handles most social content while staying well under platform limits.

Use these sizes for the best results across platforms:

AssetRecommended size
Square image1080x1080
Vertical video, Stories, Reels1080x1920 (9:16)
Horizontal video1920x1080 (16:9)
Link share image1200x630