The Switcher
How Hub admins move between Hub and Workspace contexts, how to open your Hub from a location, and why switching matters.
The Switcher is the dropdown in the top-left of the app, next to the Flamel logo. It changes your whole context between the Hub (corporate, network-wide) and any single Workspace (one location). Pick one and the app reloads in that context.
The icon tells you where you are: a ShipWheel means Hub, Layers means Workspace. Glance there before any edit, especially budgets or ad configuration.
What Changes When You Switch
Network-wide data and corporate tools. Use it to build playbooks, monitor performance, approve creative, and set budgets.
- See every workspace's aggregated analytics, Command Center, and network-wide playbook performance.
- Use Hub-only tools: Franchise Operations, Hub Management, playbook creation, ad-configuration audience types.
- Workspace-private content (a location's local posts) is read-only here. You can preview, not edit.
Just one location's data and tools. Use it to onboard a franchisee, troubleshoot their setup, or preview exactly what they see.
- See only this workspace's calendar, drafts, posts, and ads.
- Use workspace tools: Connected Accounts, opt-in flows, payment method, and its own analytics.
- Hub-distributed content (broadcasts, Hub templates) appears read-only.
Open Your Hub From a Location
Your account menu, in the top-right of the app, carries an entry for your hub. What it says depends on your role.
- Manage Hub appears when you are a hub admin. Flamel switches your context to that hub and opens its settings. The Switcher, the sidebar, and your tools all follow.
- View Hub appears when you are a workspace member. It opens a read-only view of your hub with the Basic Info, Users, and Guests tabs. Your context does not change, so you stay in your location.
A New Hub Admin Sees Their Hub Right Away
Flamel confirms your hub role on every action. After someone makes you a hub admin, your Hub appears in the Switcher. It stays there when you move into a location.
When To Switch
| You Want To | Switch to |
|---|---|
| Onboard a franchisee or connect their accounts | Their Workspace |
| Troubleshoot a workspace's failed deploy | Their Workspace |
| Build a playbook or review network performance | Hub |
| Approve creative or set a workspace budget | Hub |
| Preview what a franchisee sees | Their Workspace |
The Switcher Persists
If you do not switch back to Hub after working in a workspace, your next session opens in that workspace. Workspace users only ever see their own locations. They can open the read-only View Hub page, but they cannot switch into Hub context.