Setting up Hub billing
Connect Stripe, configure your fee structure, and prepare your Hub to invoice workspaces.
For Hub admins
Do this once per Hub. After that, Managing budgets is your day-to-day surface.
Before you can bill workspaces, connect Stripe and configure how invoicing works. Follow the steps below in order.
Connect Stripe
Navigate to Billing > Settings and start the Stripe Connect onboarding flow.
- Enter your email and country.
- Complete Stripe's onboarding (business details, plus a bank account for payouts).
- Once connected, you will see your account status on the Settings page.
Stripe Connect handles all payment processing, compliance, and payouts. Your workspace payments flow through your connected Stripe account.
Choose your fee structure
After connecting Stripe, decide how your management fee is applied.
Fee on top vs. fee subtracted
Fee on top adds the fee to the workspace's ad budget. Example: a $1,000 budget plus a 10% fee produces an $1,100 invoice.
Fee subtracted takes the fee out of the workspace's ad budget. Example: a $1,000 budget with a 10% fee produces a $1,000 invoice, and $900 goes to ads.
Set the billing day
Pick the day of the month when invoices are generated (1 to 31). Workspaces are charged on this day each month.
Choose payment methods
Select which payment methods your workspaces can use:
- Card (Visa, Mastercard, and others)
- US Bank Account (ACH)
- Link (Stripe's one-click checkout)
Set billing emails
Add the email addresses that should receive billing notifications. These addresses receive:
- Invoice reminders sent to workspaces
- Payment confirmations
- Failed payment alerts
Select solutions
Choose which advertising solutions are included in billing:
- Social Media Ads (Meta, Facebook, Instagram)
- Google Ads
Only spend from the solutions you select is tracked against workspace budgets.
What happens next
Once billing is configured:
- Navigate to Billing > Budgets to set monthly budgets for your workspaces.
- Each workspace adds a payment method (you can send them a setup link).
- Stripe automatically generates invoices on your chosen billing day.