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Workspaces

Add, rename, and delete the workspaces (locations) in your organization.

The Workspaces tab on your Organization page lists every location in your account and is where you add new ones. Each workspace is one franchisee location with its own connected accounts, content, users, and approval workflow.

For Hub admins

This page covers adding and managing workspaces from the Organization tab. For the full new-franchisee onboarding workflow, use Onboard a workspace.

Workspaces list showing name, hub, users, and approval workflow

Read the workspace list

The table lists each workspace in your organization. Use this legend to read each column.

ColumnWhat it shows
NameWorkspace name with its status indicator
Primary HubThe hub this workspace belongs to (if any)
UsersUsers with access to this workspace
Approval WorkflowWhich approval workflow applies to this workspace

To open a workspace's settings or remove it, click the ... menu on its row.

Add a workspace

Open the Workspaces tab

Go to Organization > Workspaces.

Click Add Workspace

Select Add Workspace to open the new-location form.

Name the workspace

Enter a name, for example Downtown Austin.

Assign an approval workflow (optional)

Choose which approval workflow should apply to content created in this workspace.

Create the workspace

Confirm to create it. New workspaces start empty, so connect the location's accounts after creation.

Connect accounts next

A brand new workspace has no social or Google accounts attached yet. Open the workspace and connect its Facebook, Instagram, and Google profiles so it can publish and run ads.

Hub vs workspace

A Hub is the franchisor (corporate) level. Hub content flows down to workspaces as read-only.

A Workspace is a franchisee location. Workspaces receive Hub content and can also create their own.