Close a workspace
Permanently shut down a location — stop billing, disconnect, delete.
For Hub admins — destructive action
Workspace deletion removes post history, analytics, and media permanently. Export first if you need records.
Before you start
Export data before any deletion
Pull an analytics CSV, download your media library, and review the post calendar before you delete anything. Once the workspace is gone, this data cannot be recovered.
Close the workspace
Stop active playbooks and campaigns
Switch into the closing workspace, open Paid Social Ads, then Playbooks, and cancel any active opt-ins. Confirm campaigns have stopped in Meta Ads Manager.
Pause or cancel the billing subscription
Go to Billing, then Budgets and pause or cancel the workspace's Stripe subscription. Pausing stops the next invoice without losing the subscription; cancelling is permanent.
Export data you need
Pull the analytics CSV, download media library files, and review the content calendar. This is your last chance to save any records.
Disconnect social accounts
Open Connected Accounts and disconnect every platform. This prevents Flamel from attempting to post to accounts that may be deactivated.
Remove or unassign the user
Go to Organization, then User Seats and remove the franchisee entirely (if they are leaving the network) or unassign them from this workspace only (if they own other locations).
Delete the workspace
Go to Organization, then Workspaces, open the workspace, then Settings, then Delete Workspace. Confirm.
Clean up the Location and Ad Configuration rows
Remove the closed location from Hub Locations and from the Ad Configuration table so it does not appear in targeting or reports.
Checklist
| Step | Done |
|---|---|
| Active playbooks cancelled | |
| Budget paused or cancelled | |
| Data exported | |
| Socials disconnected | |
| User removed or unassigned | |
| Workspace deleted | |
| Location and Ad Config cleaned up |