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Analytics Overview

Cross-platform summary of reach, engagement, followers, and posting frequency across all your connected accounts.

Who Can See This

Workspace owners see their own workspace's analytics.

Hub admins see network-wide analytics and can filter by workspace.

The Analytics Overview gives you a cross-platform summary of how your organic content is performing.

How To Open Analytics Overview

Organic analytics overview dashboard

Navigate to Organic Social > then Analyze > then Overview.

What The Overview Shows

Performance Summary

The top of the page shows key metrics for the selected date range:

MetricWhat it measures
ReachUnique accounts that saw your content
ImpressionsTotal content views, including repeat views
EngagementTotal likes, comments, shares, saves, and clicks
Engagement rateEngagements divided by reach
FollowersNet follower growth during the selected period
Posts publishedTotal posts published during the selected period

How to See Specific Platforms Analytics

Below the summary, metrics are broken out by platform (Facebook, Instagram, LinkedIn, TikTok, X) so you can see where your audience is most active and which platforms are growing.

Trend Charts

Line charts show how metrics change over time. Sudden increases or decreases may be tied to specific posts, campaigns, or publishing activity.

Filter the data

Use the controls at the top of the page to focus your analysis:

  • Date range: Select a preset range or choose a custom timeframe.
  • Platform: Filter to a single platform to remove cross-platform noise.
  • Workspace (Hub view only): Filter to a single workspace to assess one location.

fEMV & Benchmarks (Hub admins)

Franchisee Earned Media Value (fEMV) estimates the dollar value of your network's organic reach based on what the same impressions would cost as paid ads. Configure it from the Settings gear on the Analytics Overview; every workspace inherits the values in its own analytics.

Enable fEMV Calculation

Toggle Enable fEMV Calculation on. Flamel then calculates an fEMV for organic reach across every workspace in your hub. Turn it off any time to hide fEMV from analytics views.

Set a CPM for Each Platform

Under Platform CPM Values, enter what you pay (or would pay) per 1,000 impressions on each platform. These drive the equivalent ad spend Flamel attributes to organic content.

PlatformWhat the CPM Represents
FacebookCost per 1,000 Facebook impressions
InstagramCost per 1,000 Instagram impressions
LinkedInCost per 1,000 LinkedIn impressions
Twitter/XCost per 1,000 Twitter/X impressions
TikTokCost per 1,000 TikTok impressions

How the Math Works

fEMV multiplies organic impressions by the platform CPM, then divides by 1,000. A $13 Facebook CPM against 10,000 organic impressions is an fEMV of $130.

Choose a Benchmark

Pick how Flamel compares performance across your network. Franchise Average compares each workspace against your network's average; Industry Average compares against industry-standard benchmarks. Choose whichever gives franchisees the most useful context.